Install on Android TV / Google TV
Turn on developer options first, then install the app with Downloader.
Works on: Android TV boxes, Google TV, Chromecast with Google TV
Nvidia Shield, phone or tablet? See which Android devices work best, plus install steps for the Shield, phones and tablets →On your Android TV or Google box, go to Settings, then System, then About, and scroll down to Android TV OS build. Click on it several times until developer options turn on. Tip: holding the Home button is a shortcut to all settings on many boxes.
Install the Downloader app by AFTV News from the Google Play Store.
Open Downloader, type the code 1884431 in the address box, and press Go to download the app.
Finish installing the app.
Open the app and click Add Playlist.
Select the service you purchased from our website (extreme, My TV Service, cloud tv, proTV or Ruby). Not sure which, or need help?
Enter the credentials from your confirmation email (your service info), and you're all set.
Stuck?
Error 404 or 401 when loading channels
These errors usually mean your playlist has expired or the login was typed wrong.
Expired? To renew, call us at 902-306-4096. Once your renewal goes through, close and reopen the app.
Free trial ended? Once you've ordered, you'll get a new login. Then follow our upgrading from a free trial steps.
Still stuck? Contact us.
"App not installed" error
First, check for conflicts. Our app is based on TiviMate, and it won't install over top of another app built on the same base. If you have TiviMate installed, or an app from a previous IPTV provider that also used TiviMate, uninstall it first. When in doubt, remove any old IPTV apps before installing ours.
Second, check your storage. If your device is low on space, the app can't install. Remove apps you don't use or clear the cache, then try again.
I can't find Downloader in the Appstore
You may have one of Amazon's newer Fire TV models that runs Vega OS, such as the Fire TV Stick 4K Select or the 2026 Fire TV Stick HD. These models can't install outside apps, so our app won't work on them.
Check your model on our supported devices page. If yours isn't supported, a Fire TV Stick 4K Max or Fire TV Cube is the best upgrade.
My phone or tablet blocks the install ("unsafe app" or "blocked")
Allow your browser to install apps. When Android says your browser or file app isn't allowed to install apps, tap Settings, turn on Allow from this source, then go back and tap Install.
Google Play Protect warning. If you see a Play Protect message, tap More details and then Install anyway.
Samsung phones and tablets. Newer Galaxy devices have Auto Blocker, which stops all outside apps. Turn it off in Settings → Security and privacy → Auto Blocker, install the app, then you can turn it back on.